BR6004W-G1

BR6004W-G1 Wireless Cable Broadband Router

User Name guest
Password guest
IP Address 192.168.1.1
DHCP Yes
Wireless Yes
USB N/A
Ports 4 Ports
MAC Address 0810730 8C8D2
Serial / Part No. 6A200122
Power Supply – input 230V ~ 50Hz 95mA
output 9V … 1000 mA
L.E.D/ Display PWR (1x), CPU (1x), WLAN (1x),LAN 4, 3, 2, 1, WAN (1x)
Device Shell Grey / Silver
Firmware Upgrade Is Available
N.A.T Enabled
UPnP Enabled

 

Installation 

To install the router you must follow the Instructions below: 

Connect a Ethernet Cable from the NTL Modem/Digital Box to the WAN port on the Dynamode router (port next to Power cable).
Connect a Ethernet Cable from the LAN port of the Dynamode router to your PC’s Network Card
please make sure that there are no other cables connecting your Virgin Modem, to your Computer.
Please Make sure that your PC is enabled to obtain IP Address Automatically:

Control Panel > Internet Connection > Right Click on Local Area Network > Properties > TCP/IP > Properties > check obtain IP Address Automatically
Please make sure that ALL Firewall or any other Viruses Protections are Turned OFF or Disabled.
Please check that the Your PC/Laptop received an IP Address from the router:
Click on START > RUN > Type in CMD > OK
in the command prompt window please type IPCONFIG
your IP Address should be 192.168.1.X
Default Gateway should be 192.168.1.1
If you received the result above means that you are connected to the router if not please repeat the steps above.
Once you have the received the IP Address above, minimize the Command prompt window and open your Internet Browser
(firefox, Internet Explorer)
Type in the Address Bar http://192.168.1.1 > Username: guest > Password: guest
Click on WAN Setup > Click On Dynamic IP User > Click on Clone MAC Address > Apply > Save > OK
Please leave the Router to stand for a few minutes for the settings to be applied
Now Turn off / Power down all devices – the Dynamode Router, the NTL Modem and your Computer.
Now reboot the devices in the following order:
1.       Switch on the Dynamode Router and leave it to boot up for approx. 2 minutes.
2.       Switch on your Computer and leave it to boot up to the Main Desktop screen.
3.       Finally, switch on the NTL modem and leave it to boot up for a few minutes.
Once this has been done, open your Web-Browser on the Computer.
Do you have Internet Connectivity ?

(Installation using Wireless connection)

You will see your Routers SSID In the list
Double-click on your SSID name to connect.
To install the router you must follow the Instructions below: You will be prompted to enter a Security Key
Note: you must install the router using the computer that ran the NTL CD to establish Intenet access the first time. Enter the WEP key you created on the Router.
Connect the Ethernet Cable from the NTL Modem/Digital Box to the WAN port on the Dynamode router. Once the connection says CONNECTED, close the screen and return to the Main Desktop
Make sure that your Wireless Device is installed and working correctly. Now open up your Internet Explorer
Please Make sure that your Wireless device is enabled to obtain IP Address Automatically: You should now see your homepage
Control Panel > Internet Connection > Right Click on Wireless Local Area Network > Properties > TCP/IP > Properties > check obtain IP Address Automatically
Please make sure that ALL Firewall or any other Viruses Protections are Turned OFF or Disabled.
Please check that the Your PC/Laptop received an IP Address from the router:
Click on START > RUN > Type in CMD > OK
In the command prompt window please type IPCONFIG, then click on ENTER
Your IP Address should be 192.168.1.X
Default Gateway should be 192.168.1.1 Does this help?
open your Internet Browser (firefox, Internet Explorer)
Type in the Address Bar http://192.168.1.1 > Username: guest > Password: guest
Click on wireless Please advise
This will show the BASIC SETTINGS screen
Down this screen, you will see the option SSID set to DEFAULT
Change the name
Click on Apply
Click on Save

NOTE: you may loose the Wireless connection while the Router is saving the settings
If this happens, then open up your Wireless utility, and re-connect to the Router (SSID you just created), then log back into the Routers Web-interface.
Click on security
Choose Authentication type WEP
Choose Key Length 64
Choose WEP Mode HEX
Enter HEX Key:
HEX:
Characters – Letters A-F and/or Numbers 0-9
64 Bit – 5 Pairs
Example:
E4 0F 9A D2 C1
Click on Apply

NOTE: you WILL loose the Wireless connection while the Router is saving the settings
When this happens, open up your Wireless utility, and re-connect to the Router (SSID you just created)

Now open your Internet Browser.
Do you have Internet Connectivity?

How to Setup

STATIC IP Address

Open your Internet Browser
(firefox, Internet Explorer)
Type in the Address Bar http://192.168.1.1 > Username: guest > Password: guest
Click on LAN SETUP (left-hand side)
you will see two options:
SYSTEM IP ADDRESS
SUBNET MASK
Enter into these fields your new STATIC IP ADDRESS and SUBNET MASK
Click on APPLY (under key 4)
Click on the SAVE button (top right of screen)

Wireless security WEP (64bit)

Connect an Ethernet cable from your computer, to one of the LAN ports on the router (port next to antenna)
Once this is done, open Internet Explorer, and type into the address bar http://192.168.1.1
Username: guest and Password: guest
Click on wireless
This will show the BASIC SETTINGS screen
Down this screen, you will see the option SSID set to DEFAULT
Change the name
Click on the SAVE button (top right of screen)
Click on APPLY (bottom of screen)
Click on security
Choose Authentication type WEP
Choose Key Length 64
Choose WEP Mode HEX
Enter HEX Key:
Example shown: e40f9ad2c1
Click on the SAVE button (top right of screen)
Click on APPLY (under key 4)

Once this has been done, you will need to open your WIRLESS UTILITY on your Wireless Computer,
and try to connect to your Wireless Network (your Routers SSID name)

Now go to WIRLESS NETWORKS (bottom-right of screen, next to clock)
Right-click on WIRLESS NETWORKS, and click on VEIW AVALABLE WIRELESS NETWORKS
This will open a Wireless Utility.
You will see your Routers SSID In the list
Double-click on your SSID name to connect.
You will be prompted to enter a Security Key
Enter the WEP key you created on the Router.

Wireless security WEP (128bit)

Open Internet Explorer, and type into the address bar http://192.168.1.1
Username: guest and Password: guest
Click on wireless
This will show the BASIC SETTINGS screen
Down this screen, you will see the option SSID set to DEFAULT
Change the name
Click on the SAVE button (top right of screen)
Click on APPLY (bottom of screen)
Click on security
Choose Authentication type WEP
Choose Key Length 128
Choose WEP Mode HEX
Enter HEX Key (26 digits)

Characters – Letters A-F and/or Numbers 0-9

Example shown: e40f9ad2c1ad2c1f9ade40f9ad
Click on the SAVE button (top right of screen)
Click on APPLY (under key 4)

Once this has been done, you will need to open your WIRLESS UTILITY on your Wireless Computer,
and try to connect to your Wireless Network (your Routers SSID name)

Now go to WIRLESS NETWORKS (bottom-right of screen, next to clock)
Right-click on WIRLESS NETWORKS, and click on VEIW AVALABLE WIRELESS NETWORKS
This will open a Wireless Utility.
You will see your Routers SSID In the list
Double-click on your SSID name to connect.
You will be prompted to enter a Security Key
Enter the WEP key you created on the Router.

Wireless security WPA

Log into web-interface (http://192.168.1.1)
Username > guest Password > guest
Click on WIRELESS
This will show the BASIC SETTINGS screen
Down this screen, you will see the option SSID set to DEFAULT
Change the name
Click APPLY
Click SAVE
Click on SECURITY
Choose Authentication type WPA PERSONAL
Accessorial Authentication & Encryption should be set to TKIP

Enter WPA Key:

Example shown:
e49f98e4

Click APPLY
Click SAVE

Now go to WIRLESS NETWORKS (bottom-right of screen, next to clock)
Right-click on WIRLESS NETWORKS, and click on VEIW AVALABLE WIRELESS NETWORKS
This will open a Wireless Utility.
You will see your Reuters SSID In the list
Double-click on your SSID name to connect.
You will be prompted to enter a Security Key
Enter the WPA key you created on the Router.

MAC Wireless Access Control setup

Open Internet Explorer, and type into the address bar http://192.168.1.1
Username: guest and Password: guest
Click on wireless
Click on the FILTER LIST tab on top
Tick the option Enable Wireless Access Control, then click on the APPLY button next to this option (right-hand)
Tick the option Defined items in MAC list are PERMITTED to connect AP, others are DENIED, then click on the APPLY button next to this option (right-hand)
enter the MAC address of your Computers Network adaptor, into the MAC field
enter a name for the connection, in the DESCRIPTION field, then click on ADD
Now click on the SAVE button (top right of screen)
Click on APPLY (under key 4)

Disable Wireless Access Control 

Open Internet Explorer, and type into the address bar http://192.168.1.1
Username: guest and Password: guest
Click on wireless
Click on the FILTER LIST tab on top
Make sure the option Enable Wireless Access Control, is un-ticked, then click on the APPLY button next to this option (right-hand)
Now click on the SAVE button (top right of screen)
Once this is done, close the screen.

Hard Reset 

Take a PIN and hold down the “Reset” button on the back of the router,
HOLD IT until the CPU light goes out, then comes back on (Approx. 10 – 15 seconds), then release.
All the L.E.D’s should go OFF, then come back ON.
Leave the Router to stand for a few minutes, for the reset to take effect.

Port Forwarding 

Open Internet Explorer, and type into the address bar http://192.168.1.1
Username: guest and Password: guest
Click on NAT
tick the box PORT NUMBER
enter port number to be added into the window example 22222
Enter a name for RULE NAME
Enter IP Address of local computer into INTERNAL SERVER IP ADDRESS
Change the PROTOCOL, to either UDP or TCP
Enter Port Number into EXTERNAL PORT example 22222
Enter Port Number into INTERNAL PORT example 22222
Click on the ADD button at bottom of screen
you will see the new settings in the table at the bottom of screen.
Click on the APPLY button
Click on the SAVE button (top-right)

Firmware Upgrade procedure

If your router already has the firmware version of APR-M14H-V1.1.58EN, then your router already has the latest Firmware available.
If you are NOT experiencing problems with your Virgin connection, then it would be recommended that you do not update your router.

You will need to perform a Firmware upgrade on your Router, to correct the problem you have been experiencing.
To perform a Firmware Upgrade on the BR6004W-G1 Router, please try the following:

Save the attachment to your desktop. BR-6004W-G1 Firmware
Extract the file to your desktop (do not change the file name or extension).
Password for ZIP file: 1234

Please make sure that the Dynamode Router is not physically connected to your Virgin Modem.

Disconnect the Virgin Modem from your computer (if applicable)
Connect the Dynamode Router to your computer, using an Ethernet cable.
You can connect an Ethernet cable to any of the LAN ports on the Router, to perform the Firmware Upgrade (port next to Antenna)
Power up the Dynamode router.
Open your Web-Browser (Internet Explorer, Mozila Firefox, Safari) and type into the Address Bar http://192.168.1.1
you will come to a Login prompt.
Enter guest as User Name
Enter guest as Password
This will open the STATUS page
Scroll to the bottom of this screen, and you will see the option EDITION INFO

What is the Edition Info version?

if the Edition Info is different from the following APR-M14H-V1.1.58EN.LFI
then please e-mail us the version that you have, so we can complete our records.

Now click on MISC (left-hand menu)
Scroll to the bottom and under firmware upgrade, click on BROWSE
browse to new file located on your desktop, and double-click on it
Now click APPLY
The Router will now be updated – please leave the Router to stand for a few minutes for the settings to be applied

Now log back into web-interface (http://192.168.1.1)
Username: guest and Password: guest
Click on MISC (bottom-left)
Scroll to the bottom of the screen and click on RESTORE DEFAULT
The Router will now reset itself to Factory Default Settings.
please leave the Router to stand for a few minutes for settings to take effect

Now Turn off / Power down all devices – the Dynamode Router, the NTL Modem and your Computer.

Connect the devices together, in the following order:

Connect an Ethernet Cable from the NTL Modem/Digital Box to the WAN port on the Dynamode router (port Next to Power Cable)
Connect a Ethernet Cable from a LAN port of the Dynamode router (port next to Antenna), to your computer.

Now turn ON the devices in the following order:

1.       Switch on the Dynamode Router and leave it to boot up for approx. 2 minutes.
2.       Switch on your Computer and leave it to boot up to the Main Desktop screen.
3.       Finally, switch on the NTL modem and leave it to boot up for a few minutes.

Once this has been done, open your Internet Explorer on the Computer.
Do you have Internet Connectivity ?

Additional info

Fimrware instructions and files for the BR6004W-G1 Router can also be found at this 3rd party Website
http://alonline.eu/index.html

Enable the FIREWALL 

Open Internet Explorer, and type into the address bar http://192.168.1.1
you will come to a Login prompt.
Enter guest as User Name
Enter guest as Password
Click on FIREWALL (left-hand)
This will open MAC FILTERING CONFIGURATION
You will see the option STATUS.
Click on the ENABLE button on the right.
Now click on the SAVE button top – right of screen.

ICMP Blocking – how to Enable

Normally when you connect a Router or Modem to establish a new Internet Service, the Router needs to obtain an IP Address from your ISP.
This is known as DHCP lookup.
Unfortunately, sometimes there is a slight bug with the BR6004W-G1 Routers Firmware, so the Router continually requests an IP Address via DHCP from your ISP.
If this is requested more frequently than required, then it can slow down the Providers Servers, jamming up their network, therefore the ISP will suspend the service.

To correct this issue, please try the following:

Save the attachment to your desktop. (do not change the file name or extension).
Please log into the router’s web-interface >
Open Internet Explorer, and type into the address bar http://192.168.1.1
you will come to a Login prompt.
Enter guest as User Name
Enter guest as Password
click on MISC
Scroll to the bottom and under firmware upgrade browse to the new firmware and click UPGRADE
the Upgrade process may take a few minutes.
When the CPU light is lit and solid, then the Router is ready for use
After the firmware is upgraded you should:
log into the router’s web-interface , go to FIREWALL and click on PING tab on the top:
you will now have 2 options WAN to block ping request from the internet
LAN to block ping request from the Local network
Tick the option WAN to block ping request from the internet
Now click on the SAVE button (top right of screen)
Click on APPLY

DMZ 

Open Internet Explorer, and type into the address bar http://192.168.1.1
Username: Guest and Password: Guest
Click on NAT
Click to make sure that DMZ is checked
Enter The Nintendo/XBOX/PSx IP Address
Click Apply
Click Save

WDS – (Wireless Distribution System) 

to create a WDS network, you will need to do the following things:

1. you will need to disable the DHCP server within the Router itself.
2. you will need to setup each computers Network adaptor (either Network card or Wireless adaptor)
with a STATIC IP Address – on the same range as the routers LAN IP Address.
3. you will need to configure the Router / s with STATIC LAN IP Addresses

IMPORTANT: please label the Routers as – ROUTER 1 and ROUTER 2 to save confusion during configuration
Make sure that ROUTER 1 is directly connected to your Broadband line / modem

To disable the DHCP server, please try the following:

(on both Routers)
Open your Internet Browser (Internet Explorer, Mozilla Firefox… Etc)
Type in the Address Bar http://192.168.1.1 > Username: guest > Password: guest
click on LAN SETUP (left-hand)
un-tick the option DHCP SERVER ON
Click on the SAVE button (top-right)
Click on the APPLY button

now you will need to do the following, to setup each computer with a STATIC IP Address:

Go to START > CONTROL PANEL > NETWORK CONNECTIONS
In this screen you should see an Icon for LOCAL AREA CONNECTION or WIRELESS LOCAL AREA CONNECTION
Right-click on LOCAL AREA CONNECTION or WIRELESS LOCAL AREA CONNECTION (the active connection), and go to PROPERTIES.
Hightlight INTERNET PROTOCOL TCP/IP, then click on PROPERTIES.
Click on USE THE FOLLOWING IP ADDRESS, then enter the following:
IP ADDRESS 192.168.1.xxx
Example: if you have 10 computers on your Network,
then you will need to use IP Addresses from 192.168.1.1 to 192.168.1.10
SUBNET MASK 255.255.255.0
DEFAULT GATEWAY 192.168.1.253
Now click on USE THE FOLLOWING DNS SERVER ADDRESSES, then enter the following:
PREFFERED DNS SERVER 192.168.1.253
Now click on OK, and close the other opened menus

To setup a STATIC LAN IP Address in the Router

Open your Internet Browser (Internet Explorer, Mozilla Firefox… Etc)
Type in the Address Bar http://192.168.1.1 > Username: guest > Password: guest
click on LAN SETUP (left-hand)
change the SYSTEM IP ADDRESS to 192.168.1.253 (Router 1)
(Router 2 = 192.168.1.254)
Click on the SAVE button (top-right)
Click on the APPLY button

now you will need to log into each Router to obtain the WLAN MAC Address

Open your Internet Browser (Internet Explorer, Mozilla Firefox… Etc)
Type in the Address Bar http://192.168.1.253(router1) / 192.168.1.254(router2)
Username: guest > Password: guest
on the STATUS screen, under WIRELESS STATUS, you will see an option for MAC
please make a note of these MAC addresses.

now you will need to do the following, to configure the WDS options:

Open your Internet Browser (Internet Explorer, Mozilla Firefox… Etc)
Type in the Address Bar http://192.168.1.253(router1) / 192.168.1.254(router2)
Username: guest > Password: guest
Click on WIRELESS (left-hand)
This will put you on the BASIC SETINGS screen
change the RADIO MODE to – AP + WDS
change the SSID to (Router 1) Router 1
(Router 2 = Router 2)
Click on the SAVE button (top-right)
Click on the APPLY button
Go to WIRLESS, and click on the WDS tab
Enter the MAC details you made a note of, into the WIRELESS BRIDGE MAC field

NOTE: you need to enter the MAC address of Router 1, into Router 2s setup
and you need to enter the MAC address of Router 2, into Router 1s setup

create a name in the DESCRIPTION field

Click on the APPLY button
Click on the SAVE button (top-right)

Now Turn off / Power down all devices – the Dynamode Routers, the Virgin Modem and all of your Computers.
Now reboot the devices in the following order:

1.       Switch on the Dynamode Router (1 at a time) and leave it to boot up for approx. 2 minutes.
2.       Switch on your Computers and leave them to boot up to the Main Desktop screen.
3.       Finally, switch on the Virgin modem and leave it to boot up for a few minutes.

Once this has been done, you should have a working WDS network

Create Login Password 

open you Internet Explorer
Type in the Address Bar http://192.168.1.1 > Username: guest > Password: guest
on the left hand side of the screen, click on MISC
you will see the option LOGIN ID & PASSWORD SETUP
enter your desired password, into the PASSWORD and CONFIRM PASSWORD fields
once this has been done, click on SAVE
click on APPLY

Reboot procedure from NTL 

There will be slight differences in function depending on which of our networks the Customer is connected to. Since these are intermixed around the country I cannot simply explain those differences.
First Case:
A cable modem on the ex-ntl (Langley) network is provisioned against the CM itself and will accept any PC or other device MAC that is presented and deliver the IP address to that he
device. However it only accepts one device at a time and remembers that MAC as long as it is turned on. Therefore if the device is changed the CM has to be power cycled to allow it to
recognise and accept the new device. It should not be necessary to clone a MAC onto the router. PCs sitting behind the router can be changed without power cycling the CM because t
CM will be recognising the router’s MAC not the individual PCs.

Second Case:
This is probably where you are having problems.
On the ex-cwc (Bromley) network the provisioning is carried out with respect to the PC’s MAC. Any web access (http request) from an unrecognised MAC from a new PC is directed to a provisioning script which asks some simple security questions.

If USB was originally used to connect to the CM then the provisioning system will have recorded the USB MAC. When a router is connected it will present its own MAC which is probably
the default MAC of the router’s ethernet port. If the PC is connected to the router by Wireless and auto-cloned the router will probably pick up the PC’s wireless adaptor MAC. Some
routers automatically pick up the suitable MAC when cloned and some require it to be manually entered.
The CM will need to be power cycled to enable it to recognise the change in connection. The best sequence of powering is Router, PC, CM.
Then the new MAC will cause the PC to be directed tot he provisioning system. This may be facilitated by using the “Broadband Medic”  program from the
installation disc provided by Virgin Media.
USB MAC
The USB MAC can be found on the PC using “ipconfig” on many operating systems or on WinXP by the following sequence:
“Open control panel Network Connections.
Select the icon for the cable interface, right-click it, and select Status.
Click tab Support.
Click button Details.
Look for the line Physical Address.
Click Close.
Click Close.
Close the control panel.”

Note that it is not possible for Virgin Media to retrieve the Customer’s MAC details as this is burried within the automated prvisioning system.

Reboot procedure 

Now Turn off / Power down all devices – the Dynamode Router, the NTL Modem and your Computer.
Now reboot the devices in the following order:

1.       Switch on the Dynamode Router and leave it to boot up for approx. 2 minutes.
2.       Switch on your Computer and leave it to boot up to the Main Desktop screen.
3.       Finally, switch on the NTL modem and leave it to boot up for a few minutes.

Once this has been done, open your Web-Browser on the Computer.
Do you have Internet Connectivity ?

Wireless Setup 

Insert the supplied CD
( PKDKA73-GP) into your Computer
It should automatically open a screen.
Click INSTALL USB DRIVER AND UTILITY
Go through the setup process.
Now connect the USB device to the computer.
The device should be recognised, and the driver should be installed automatically.
Go to START > SETTINGS / CONTROL PANEL
in the CONTROL PANEL, click on NETWORK CONNECTIONS
you should see an Icon for WIRELESS ADAPTOR LOCAL AREA CONNECTION
right-click on this, and click on PROPERTIES
Click on the WIRELESS NETWORKS tab on top.
Tick the option ”let Windows manage my Wireless adaptor”
Click on APPLY, then O.K
Right-click again on the Icon for WIRELESS ADAPTOR LOCAL AREA CONNECTION
and click on VIEW AVAILIBLE NETWORKS
once the screen has opened, click on REFRESH NETWORK LIST
you should see your Routers SSID
now try to connect to your Created SSID name (your Routers Wireless connection)
you should see a prompt appear, asking for a Security / encryption key.
Enter the key that you have been provided, and click on CONNECT

You should now see that the connection is now CONNECTED.
Now open your Internet explorer, and you should have Internet connectivity

MAC configuration

You will need to do the following to connect the Router:

Connect the Ethernet Cable from the NTL Modem/Digital Box to the WAN port on the Dynamode router.
Connect the Ethernet Cable from the LAN port of the Dynamode router to your PC’s Network Card
Disconnect any additional cables that are attached either to the Modem/receiver or Router.

You will need to use one of the following procedures to configure your computer – Wired or Wireless

MAC configuration – Ethernet Setup

You will need to do the following:

1.      Open System Preferences, either from the Dock or the blue Apple menu.
2.      When the System Preferences window appears, click on the Network icon.
3.      From the Location drop down menu (at the top of the window), choose Automatic. OS X will decide how you are trying to connect.
4.      From the Show menu (beneath the Location menu), choose Built-In Ethernet.
Configure TCP/IP
1.      Click on the TCP/IP Tab:
2.      Open the Drop-Down box next to CONFIGURE
3.      Select AUTOMATICALLY or DHCP (or equivalent)
4.      All the remaining options should be inaccessible
5.      Click on the button in the lower right corner. It will either say Apply Now or Save.
6.      To close the window, click on the red button.

MAC AIRPORT setup
You will need to do the following:
1.      Open System Preferences, either from the Dock or the blue Apple menu.
2.      When the System Preferences window appears, click on the Network icon.
3.      From the Location drop down menu (at the top of the window), choose Automatic. OS X will decide how you are trying to connect.
4.      From the Show menu (beneath the Location menu), choose AIRPORT.
Configure TCP/IP
1.      Click on the TCP/IP Tab:
2.      Open the Drop-Down box next to CONFIGURE
3.      Select AUTOMATICALLY or DHCP (or equivalent)
4.      All the remaining options should be inaccessible
5.      Click on the button in the lower right corner. It will either say Apply Now or Save.
6.      To close the window, click on the red button.
7. From your main screen / desktop, you will see a option to ENABLE AIRPORT
8. Enable the AIRPORT device, then open your SAFARI Web-Browser and see if you have Internet Connectivity

Once this is done, you will need to do the following:

Open a Web Browser (internet explorer, firefox, Safari…. etc) and highlight the address bar.

Type in the Address Bar http://192.168.1.1
At the LOGIN Prompt, type in the following: Username: guest > Password: guest
Click on WAN Setup > Click On Dynamic IP User > Click on Clone MAC Address
Click on the APPLY button
Click on the SAVE button
Wait a few minutes for the settings to be applied
Now Turn off / Power down all devices – the Dynamode Router, the NTL Modem and your Computer.
Now reboot the devices in the following order:

1.       Switch on the Dynamode Router and leave it to boot up for approx. 2 minutes.
2.       Switch on your Computer and leave it to boot up to the Main Desktop screen.
3.       Finally, switch on the NTL modem and leave it to boot up for a few minutes.

Once this has been done, open your Web-Browser on the Computer.
Do you have Internet Connectivity ?

 

Vista Installation 
(complete setup – via Ethernet and/or Wireless connection)

Please perform the following on the computer that is connected to the Router with a Ethernet cable,
to establish a Internet connection:

Installation

To install the router you must follow the Instructions below:
Note: you must install the router using the computer that ran the NTL CD to establish Internet access the first
Connect the Ethernet Cable from the NTL Modem/Digital Box to the WAN port on the Dynamode router.
Connect the Ethernet Cable from the LAN port of the Dynamode router to your PC’s Network Card
Please Make sure that your PC is enabled to obtain IP Address Automatically:
Control Panel > Internet Connection > Right Click on Local Area Network > Properties > TCP/IP > Properties > check
Please make sure that ALL Firewall or any other Viruses Protections are Turned OFF or Disabled.
Please check that the Your PC/Laptop received an IP Address from the router:
Click on START > RUN > Type in CMD > OK

in the command prompt window please type IPCONFIG
your IP Address should be 192.168.1.X
Default Gateway should be 192.168.1.1
If you received the result above means that you are connected to the router if not please repeat the steps above.
Once you have the received the IP Address above, minimize the Command prompt window and open your Internet Browser
Type in the Address Bar http://192.168.1.1 > Username: guest > Password: guest
Click on WAN Setup > Click On Dynamic IP User > Click on Clone MAC Address > Apply > Save > OK
Please leave the Router to stand for a few minutes for the settings to be applied
Now Turn off / Power down all devices – the Dynamode Router, the NTL Modem and your Computer.
Now reboot the devices in the following order:
1.       Switch on the Dynamode Router and leave it to boot up for approx. 2 minutes.
2.       Switch on your Computer and leave it to boot up to the Main Desktop screen.
3.       Finally, switch on the NTL modem and leave it to boot up for a few minutes.

Are you using Built-in Wireless on the Laptop?
or are you using a Wireless USB adaptor?

To configure the Laptop to work wirelessly with the Router, you will need to do the following:

Wireless security

(to be performed from the computer that is connected to the Router with a Ethernet cable)
Log into web-interface (http://192.168.1.1)
Username: guest and Password: guest
Click on wireless
This will show the BASIC SETTINGS screen
Down this screen, you will see the option SSID set to DEFAULT
Change the name (if you have already created a SSID name, then please re-name, using a different description)
Click Apply
Save
Click on security
Choose Authentication type WEP
Choose Key Length 64
Choose WEP Mode HEX
Enter HEX Key:
HEX:
Characters – Letters A-F and/or Numbers 0-9
64 Bit – 5 Pairs
Example:
E4 0F 9A D2 C1
Click Apply
Click Save

Disconnect the Ethernet cable from the computer, that is connected to the Router
Now you will need to perform the following, on the Wireless computer:

Uninstall both the USB adaptor and the software (if applicable) from the computer
Connect the USB Wireless adaptor to a USB port on your Computer.
A NEW HARDWARE wizard should appear.
Insert the supplied CD (PKDKA73-GP), to install the Adaptors drivers.
Go to START > CONNECT TO
When the screen opens, you will see a list of Available Wireless Networks
Can you see your Routers SSID in the list ? (the SSID that you created)
Double-click on the SSID name / connection
The device will try to obtain a network address
A prompt will appear, asking for the NETWORK SECURITY KEY
Enter the Encryption key that you set on the Router (E4 0F 9A D2 C1), then click on CONNECT
You will see a prompt, saying CONNECTED.
Now open your Internet Explorer.
Do you have Internet Connectivity?

Vista Installation (using built-in Wireless adpaptor)

Connect a Ethernet Cable from the LAN port of the Dynamode router to your PC’s Network Card
Please Make sure that your PC is enabled to obtain IP Address Automatically:
Go to START > Control Panel > Internet and sharing centre > NETWORK CONNECTIONS
Right click on your LOCAL AREA CONNECTION and click on DISABLE
Now Right Click on Wireless Local Area connection (enabled connection) > Properties > Internet Protocol TCP/IP version 4 > Properties > check obtain IP Address Automatically
Now Log into the web-interface
Open your Internet Explorer, and type into the Address bar http://192.168.1.1
Username: guest and Password: guest
Click on wireless
This will show the BASIC SETTINGS screen
Down this screen, you will see the option SSID set to DEFAULT
Change the name
Click Apply
Save
Click on security
Choose Authentication type WEP
Choose Key Length 64
Choose WEP Mode HEX
Enter HEX Key:
HEX:
Characters – Letters A-F and/or Numbers 0-9
64 Bit – 5 Pairs
Example:
E4 0F 9A D2 C1
Click Apply
Save
Now go to START > CONNECT TO
When the screen opens, you will see a list of Available Wireless Networks
Can you see your Routers SSID in the list ? (the SSID that you created)
Double-click on the SSID name / connection
The device will try to obtain a network address
A prompt will appear, asking for the NETWORK SECURITY KEY
Enter the Encryption key that you set on the Router (E4 0F 9A D2 C1), then click on CONNECT
You will see a prompt, saying CONNECTED.
Now open your Internet Explorer.
Do you have Internet Connectivity?

STATIC IP ADDRESS – WIRLESS SETUP 

Go to START > CONTROL PANEL > NETWORK CONNECTIONS In this screen you should see an Icon for WIRELESS ADAPTOR LOCAL AREA CONNECTION.
Right-click on WIRELESS ADAPTOR LOCAL AREA CONNECTION, and go to PROPERTIES.
Hightlight INTERNET PROTOCOL TCP/IP, then click on PROPERTIES.
Click on USE THE FOLLOWING IP ADDRESS, then enter the following:

IP ADDRESS 192.168.1.150
SUBNET MASK 255.255.255.0
DEFAULT GATEWAY 192.168.1.1 (or IP Address of Router – if changed)

Now click on USE THE FOLLOWING DNS SERVER ADDRESSES, then enter the following:

PREFFERED DNS SERVER 194.168.4.100
SECONDARY DNS SERVER 194.168.8.100

Now click on OK, and close the other opened menus

DHCP multicasting – explaination 

We are aware of a known issue with the BR6004W-G1 Router, regarding DHCP multicasting.

When the BR6004W-G1 Router was first released, it did not experience any problems or issues when connected to the Virgin Media Networks.
Virgin Media then made incremental changes to their Networks, and this is when we became aware of an issue regarding DHCP multicasting

When the router is connected to your ISPs servers, the router needs to obtain an EXTERNAL IP Address, by means of DHCP
With some routers, a bug would develop where the router would repeatedly request an EXTERNAL IP Address.

If this happened, then Virgin would suspend the account until the problem had been rectified, since the multiple requests slow down their Servers, .
affecting other users on their Network

FAILED FIRMWARE UPGRADE

It appears that the Firmware Upgrade has not corrected the problem you were experiencing.
Ideally, a New Firmware upgrade normally corrects this known issue.

Unfortunately, if the Firmware did not work, then there is not much more we can do.

You will need to return the device to your vendor for replacement.
You will be required to supply a copy of the original invoice, and quote a reference number which we will provide for you.

Can you please provide us with the following information? :

Your Full Name
Your full Address
Were device was purchased from
Product Name / code
Description of fault

Once we have this information, then we can issue you with a reference number

With this information, we will be able to look into this issue closer, to see what the problem is.

BR6004W-G1 – packaging list

1 x Dynamode 54MB 4 port Wireless Router (BR6004W-G1)
1x 9V DC Power Adaptor
1x 1mtr CAT5 Ethernet Cable ~ RJ45
1x Quick User Guide for Windows 98 / ME
1x Quick User Guide for Windows 2000 / XP
1x CD including Instruction Manual for the BR6004W-G1